The Balance series from Neutral Posture is a versatile chair line built for users who want ergonomic support in task, conference, and executive office settings. With up to 11 active adjustments, it offers a more personalized fit for long stretches at your desk while still being easy to adapt throughout the day. Its passive weight dispersion design and generous foam focus on steady comfort.

Standard

General

Neutral Posture chairs include limited manufacturer warranty coverage for defects in materials and workmanship under normal use:

• 12-year warranty on most chair components
• 10-year warranty on controls, cylinders, casters, glides, arms, and plastic components
• 5-year warranty on foam, mesh, arm pads, and inflatable lumbar
• 3-year warranty on upholstery
• 24/7 intensive-use models: 5-year warranty on all chair components, with upholstery covered for 5 years only on approved high-durability materials, and inflatable lumbar covered for 2 years
  

For full terms, exclusions, and claim instructions, view our full warranty policy.