The Neutral Posture Big & Tall High Performance Office Chair is built to support users up to 500 pounds and as tall as 7 feet. A reinforced steel seat structure and heavy duty components are designed to handle intensive daily use with long term durability. Multiple ergonomic adjustments allow users to fine tune the chair for proper posture and personalized comfort throughout the workday. This makes it well suited for task, stool, executive, and intensive use environments where stronger support and reliability are essential.

Standard

General

We ship to the contiguous United States only. We do not ship to P.O. Boxes.

Orders are typically processed within 24 to 48 business hours before being submitted for production and fulfillment.

Quick Ship products may ship in as little as 5 business days for qualifying orders of 25 chairs or fewer, once confirmed by the manufacturer. Full Build and standard configurations typically have a 3 to 4 week production lead time.

Orders may ship by parcel or freight depending on the size, weight, and destination of the shipment. Standard freight delivery is dock-to-dock, with additional delivery services available upon request for an extra charge.

Please inspect your shipment upon delivery and report any damage, missing items, or delivery issues as soon as possible.

For complete details, please review our full shipping policy

Neutral Posture chairs include limited manufacturer warranty coverage for defects in materials and workmanship under normal use:

• 12-year warranty on most chair components
• 10-year warranty on controls, cylinders, casters, glides, arms, and plastic components
• 5-year warranty on foam, mesh, arm pads, and inflatable lumbar
• 3-year warranty on upholstery
• 24/7 intensive-use models: 5-year warranty on all chair components, with upholstery covered for 5 years only on approved high-durability materials, and inflatable lumbar covered for 2 years
  

For full terms, exclusions, and claim instructions, view our full warranty policy.