The Cozi series from Neutral Posture is a flexible ergonomic chair line designed for task, conference, and even industrial or healthcare settings where comfort and adjustability matter throughout the day. With up to 13 active adjustments, Cozi gives users a more personalized fit while staying easy to fine tune for different work styles and body preferences. Its passive weight dispersion design and generous foam focus on lasting comfort, while the upholstered outer back gives the chair a clean, polished look with the option to add a headrest for additional support.

Standard

General

We ship to the contiguous United States only. We do not ship to P.O. Boxes.

Orders are typically processed within 24 to 48 business hours before being submitted for production and fulfillment.

Quick Ship products may ship in as little as 5 business days for qualifying orders of 25 chairs or fewer, once confirmed by the manufacturer. Full Build and standard configurations typically have a 3 to 4 week production lead time.

Orders may ship by parcel or freight depending on the size, weight, and destination of the shipment. Standard freight delivery is dock-to-dock, with additional delivery services available upon request for an extra charge.

Please inspect your shipment upon delivery and report any damage, missing items, or delivery issues as soon as possible.

For complete details, please review our full shipping policy

Neutral Posture chairs include limited manufacturer warranty coverage for defects in materials and workmanship under normal use:

• 12-year warranty on most chair components
• 10-year warranty on controls, cylinders, casters, glides, arms, and plastic components
• 5-year warranty on foam, mesh, arm pads, and inflatable lumbar
• 3-year warranty on upholstery
• 24/7 intensive-use models: 5-year warranty on all chair components, with upholstery covered for 5 years only on approved high-durability materials, and inflatable lumbar covered for 2 years
  

For full terms, exclusions, and claim instructions, view our full warranty policy.