The Neutral Posture Icon is a mid back office chair built for modern task, conference, and even executive spaces. Its gray mesh back, adjustable lumbar, and weight sensing mechanism create a supportive sit that feels intuitive and easy to use. A memory foam seat cushion and seat slider round out the chair with added comfort and fit adjustment for daily office work.

Standard

General

We ship to the contiguous United States only. We do not ship to P.O. Boxes.

Orders are typically processed within 24 to 48 business hours before being submitted for production and fulfillment.

Quick Ship products may ship in as little as 5 business days for qualifying orders of 25 chairs or fewer, once confirmed by the manufacturer. Full Build and standard configurations typically have a 3 to 4 week production lead time.

Orders may ship by parcel or freight depending on the size, weight, and destination of the shipment. Standard freight delivery is dock-to-dock, with additional delivery services available upon request for an extra charge.

Please inspect your shipment upon delivery and report any damage, missing items, or delivery issues as soon as possible.

For complete details, please review our full shipping policy

Neutral Posture chairs include limited manufacturer warranty coverage for defects in materials and workmanship under normal use:

• 12-year warranty on most chair components
• 10-year warranty on controls, cylinders, casters, glides, arms, and plastic components
• 5-year warranty on foam, mesh, arm pads, and inflatable lumbar
• 3-year warranty on upholstery
• 24/7 intensive-use models: 5-year warranty on all chair components, with upholstery covered for 5 years only on approved high-durability materials, and inflatable lumbar covered for 2 years
  

For full terms, exclusions, and claim instructions, view our full warranty policy.